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Frequently Asked Questions

Quick answers about booking, payment and our service.

Reviews

What our riders say

4.9★★★★★185 Google reviews
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Brandon W.Google review · November 2026
★★★★★

This company is top-notch! Dawit was at the location ahead of time for both preplanned trips. He was extremely professional, polite and accommodating. I highly recommend Dawit for any of your traveling needs in Seattle!

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Lynda F.Google review · October 2026
★★★★★

The service was exceptional and well worth the cost. We were so grateful that Carina was able to accommodate our pick up needs with less than 24 hours notice. It made the transfer to the airport after the cruise seamless, stress-free, and enjoyable.

O
Olegario G.Google review · October 2026
★★★★★

Dawit was great. He called us upon arrival and told us exactly where to meet him. He gave us some great tips and ideas for our stay in Seattle.

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Holly L.Google review · October 2026
★★★★★

We had the perfect experience! Our drivers were friendly and professional. We had to change our return trip time at the last minute and the staff helped us update our reservation instantly with no issues. If ever in Seattle this is the company I would recommend!

J
Jessica R.Google review · October 2026
★★★★★

Very professional and reliable. Our flight was delayed 3 hours and they kept in touch and was on time when we arrived. 10/10 recommendation

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Janet R.Google review · October 2026
★★★★★

It was so easy booking our reservation for 8 people with Carina Ride! The passenger van was very comfortable and clean. Our driver was very friendly and a safe driver. He even arrived at our hotel early!

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Karissa A.Google review · October 2026
★★★★★

Absolutely wonderful service! Great customer service from start to finish. This is our first time in Seattle and our driver Obi graciously pointed out landmarks for us. I highly recommend this company!

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Daniel N.Google review · November 2026
★★★★★

Dawit was great and the ride was awesome. Look forward to using the car service in the future.

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Thomas B.Google review · September 2026
★★★★★

Drivers were Professionals and provided great communication, The company reacted swiftly when my schedule and pickup location and time changed. I highly recommend them, I will use them for my future travels to Seattle

R
Raymond B.Google review · October 2026
★★★★★

We went to the wrong door to be picked up and the driver actually came and found us. Thanks for great service!

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Estelle M.Google review · October 2026
★★★★★

Such a great ride. I’m so sorry I don’t remember the drivers make. He was amazing. Told us things about Seattle. We have 2 others rides scheduled with Carina Ride. I would definitely recommend using them.

D
Debra O.Google review · November 2026
★★★★★

Professional & superior service, highly recommend!

Reviews from our Google Business Profile

Questions

Frequently asked questions

How do I book a ride?

Book online at our booking site, use our app, call (206) 319-9196 or message us on WhatsApp at (206) 403-0078.

When do I have to pay?

Pay by card online when you book. Your reservation is secured as soon as you pay. Payment must be made at least 24 hours before pickup time; unpaid rides are cancelled automatically.

Is the price per person?

No. Prices are per vehicle, not per person.

Do you track flights?

Yes, on every airport pickup.

What vehicles do you have?

A Cadillac XTS sedan, Chevrolet Suburban and Lincoln Navigator SUVs, a Tesla Model Y, 8- and 14-passenger Ford Transit vans and a 14-passenger Mercedes Sprinter vans.

Do you serve both cruise terminals?

Yes, Pier 66 (Bell Street) and Pier 91 (Smith Cove).

Do you offer corporate accounts?

Yes. Corporate accounts can pay by monthly invoice or by card per ride.

Are you available 24/7?

Yes. We operate 24 hours a day, 7 days a week.

Ready to ride?

Get an instant quote and book online in about a minute. Or call us — we answer 24/7.